Protect your Microsoft 365 data before something important is lost.
CloudMonsta provides independent backup for Exchange Online, OneDrive, SharePoint and Teams so your business has a practical recovery option if data is deleted, damaged or needed after a user leaves.
Microsoft 365 availability is not the same as your own backup.
Microsoft keeps the service running, but businesses can still lose data through accidental deletion, retention limits, malicious activity or user departures.
Keep an independent copy with a clear recovery process.
Backup is configured around your Microsoft 365 data, retention needs and the type of recovery support your business may require.
What's included
The Microsoft 365 Backup module gives your business an independent layer of protection across the core Microsoft 365 services.
Exchange Online backup
Protect user and shared mailbox data so important email can be recovered when required.
- ✓User mailbox protection
- ✓Shared mailbox protection
- ✓Email folder and item recovery
- ✓Support for leaver data retention
OneDrive backup
Protect personal business files stored in users' OneDrive accounts.
- ✓User file protection
- ✓Previous-version recovery
- ✓Protection against accidental deletion
- ✓Recovery support for departed users
SharePoint and Teams protection
Protect the shared documents and collaboration data your staff rely on.
- ✓SharePoint site protection
- ✓Document library backup
- ✓Teams-connected file protection
- ✓Site and file recovery support
Retention, monitoring and restore support
Backup is only useful if it can be monitored and restored when something goes wrong.
- ✓Backup status monitoring
- ✓Retention configuration
- ✓Restore request support
- ✓Basic recovery guidance and documentation
What backup helps protect against
Not every data-loss event is dramatic. Many start with a simple mistake that is not noticed until much later.
A user deletes an email, file or folder and realises it is needed after the normal recovery window has passed.
A licence or account is removed before the business has retained the data it may need later.
Files or mailbox contents are deleted, altered or encrypted by a compromised account or malicious user.
Built-in retention settings do not always match the length of time the business expects to keep data.
A local deletion or file change synchronises into Microsoft 365 before anyone realises what happened.
The business needs a faster and more straightforward way to restore specific items, folders or user data.
Data protected across Microsoft 365
The service is designed around the main locations where small businesses store communication and documents.
Email, folders and shared mailboxes.
User files and previous versions.
Sites, libraries and shared documents.
Teams-connected files and collaboration data where supported.
How recovery works
When something is lost, the aim is to understand what happened, locate the right recovery point and restore the required data.
Identify the data
Confirm the user, mailbox, site, folder or file involved and when the data was last known to be correct.
Check available recovery points
Review the protected data and locate an appropriate backup version.
Restore the required content
Recover the item, folder or data set using the available restore options.
Validate the result
Confirm the restored content is accessible and meets the business requirement.
Build your own Microsoft 365 package.
Choose the modules your business needs now, then add more as you grow. Every project is clearly scoped so you only pay for the work that is relevant to you.
Microsoft 365 Foundation
The essential starting point for a new tenant or an existing setup that needs to be configured properly.
- Tenant and domain setup
- Users and shared mailboxes
- SPF, DKIM and DMARC
- MFA and secure admin setup
Email Migration
For businesses moving from Google Workspace, old email hosting or another Microsoft 365 tenant.
- Migration planning
- Mailbox migration
- DNS cutover
- Post-migration checks
Teams & SharePoint
A structured collaboration and document environment for your staff.
- Company Team setup
- Department channels
- Document structure
- Permissions and file migration
Microsoft 365 Backup
Independent protection for Microsoft 365 data with practical recovery options.
- Exchange backup
- OneDrive backup
- SharePoint and Teams protection
- Retention and restore support
Ongoing Management
Monthly Microsoft 365 administration, maintenance and remote support.
- User and licence changes
- Shared mailbox administration
- Troubleshooting and maintenance
- Security monitoring and reviews
Business Websites
Professional, responsive websites for businesses that need credibility without unnecessary complexity.
- Responsive business website
- Domain and SSL setup
- Google Analytics and SEO foundations
- Contact forms and launch support
Frequently asked questions
Does Microsoft 365 already include backup?
Microsoft provides service resilience and built-in recovery features, but these are not the same as having an independent backup designed around your own retention and restore needs.
What data can be protected?
The service is designed to protect Exchange Online, OneDrive, SharePoint and Teams-connected data, subject to the capabilities of the selected backup platform.
How long is data retained?
Retention depends on the backup service and configuration selected. CloudMonsta will explain the available retention options before setup.
What happens when an employee leaves?
Protected data can remain available according to the backup retention policy, even after the Microsoft 365 user account or licence has been removed, subject to the service terms.
Can individual emails or files be restored?
Yes, where supported by the backup platform. Restore options can include individual items, folders, mailboxes, sites or broader data sets.
Is backup monitored?
Backup status monitoring can be included so failed or incomplete protection can be investigated rather than going unnoticed.
Can backup be added later?
Yes. Backup can be added to an existing Microsoft 365 environment, although protection only begins once the service has been configured.
Need an idea of the investment?
Every business is different, but our Typical Investment Guide provides indicative pricing for our most common projects and ongoing services before you get in touch.
Ready to protect your Microsoft 365 data?
Start with a free consultation to discuss your users, data locations, retention requirements and the level of restore support your business needs.